CEO and Founder of Prescient Consulting, LLC, Jeff Nock is an experienced executive, consultant, and world-class leader who has demonstrated a history of growing startups, non-profits and established companies. He is skilled in areas such as business planning, the strategic planning process, leadership development, marketing, sales, finance and presentation development.
Jeff Nock shares his insight on strategic planning to encourage businesses to make sure they have a strategic plan and that everyone in the organization understands their role in that plan. He believes that every business must have a vision, mission and strategic plan with operational goals and objectives that all can understand and contribute to.
The vision for the organization is the perfect state if everything goes well. Since the world isn’t a perfect place, the mission is the purpose of the organization. While a vision and mission are incredibly important as they should drive everything in the organization, they won’t be effective unless they have a good strategic plan that aligns objectives with that mission and clearly articulates how each person in the organization will contribute to those objectives.
Once the vision, mission, and objectives have been defined it is then important to establish key performance indicators (KPIs) or metrics for each objective. How do you know you are being successful if you aren’t measuring your progress? KPIs should be easy to understand and relatable for everyone on the team. Topline revenue, for example, is a simple metric and the strategic plan should make it clear who in the organization is responsible for which components of revenue generation. Operationally, what quality, quantity, and on-time KPIs does the company have in place? Each area including finance, human resources, marketing, engineering, and others should have defined objectives with clear and easy to understand KPIs.
“After these objectives and KPIs have been determined,” says Jeff Nock,” businesses should determine a time frame for reporting results and make adjustments when necessary when KPIs are not met. Some KPIs can be done in real-time and others may be reported weekly or monthly.”
According to Jeff Nock, the senior leadership team of the organization should have a dashboard of high-level KPIs and each department or area within the organization should have their own KPIs that connect to the higher-level dashboard. Business is a competitive landscape and consistent measurements should also be taken of external key factors such as customer and partner satisfaction. While working hard is, of course, important, it is also important to work smart and to know what you are trying to achieve, when, and whether or not you accomplished your objectives.
In today’s ever-changing world, companies can’t be afraid to dynamically adjust their strategic plan to take advantage of new opportunities or address objectives that aren’t working.
In today’s polarized world, it is often challenging to share one’s beliefs as inevitably those beliefs will inspire some and upset others. Jeff Nock is a Christian and has learned through many years of business leadership that the utilization of Christian values can be beneficial to all business leaders regardless of religious belief.
Jeff Nock is an experienced executive, consultant, and leader with a demonstrated history of growing startups, nonprofits and established companies. Skilled in strategic plan development and execution, business plans, leadership development, marketing, sales, finance and presentation development, Jeff has a strong, well-rounded background with a Master of Science in Management.
No surprise, given the topic of this article, Jeff Nock is a committed Christian blessed with four children and long-standing career as an expert in growing companies. He is motivated to work long hours to see his business thrive as the Bible teaches to utilize the gifts people are given to help others. He also understands that he has been given an awesome responsibility of being a parent and utilizes time management skills to ensure he is there for his children when they need him and is the best possible leader for his family.
Jeff Nock asks shouldn’t the following biblical values be at the core of all company cultures?
- Love – Do I demonstrate true compassion for my fellow workers, customers, clients, and partners?
- Joy – Do I maintain the attitude that regardless of the current circumstances, everything will work out in the end?
- Peace – Do I calmly go about my work- or do I “rant and rave” or “get upset” when things don’t go smoothly?
- Patience – Do I maintain an attitude of “allowing people to grow” or do I demand they “have it all together” right now?
- Kindness – Do I genuinely treat others with dignity and respect?
- Goodness – Do I really have the best interest of others in mind when I talk and work with them?
- Faithfulness – Do I speak the same of others when I am not with them, as when I am? Do I put in an honest day’s work?
- Self-Control – Do I maintain the discipline to do my job with excellence? Am I pro-active or do I act re-actively? Do I take personal responsibility – or do I blame others or allow myself to be a “victim”?
Jeff explains, “At the end, whatever your religious beliefs, these values will enable you to be an empowering leader who is respected by your team. This doesn’t mean that difficult decisions should be avoided but it does mean those decisions should be made within the filter of these values. The leader of the organization is responsible for the culture of the organization. Whether you are Christian or not, you have a responsibility to set the example by living your own values in your daily work.”
Jeff Nock is CEO & Founder of Prescient Consulting, LLC, which is a management consulting business that helps funded early-stage and mid-cap companies achieve their vision and growth goals by offering services that include C-Level mentoring, strategic planning, business planning, business model ideation/evolution, market analysis, financial analysis, competitive niche analysis, business development, operational efficiencies, and brand evolution.
Jeff Nock, CEO & Founder of Prescient Consulting, LLC. Prescient, which is a management consulting company that helps fund early stage and mid-cap companies achieve their vision and growth goals.
By offering services that include C-Level mentoring, strategic planning, business planning, business model ideation/evolution, market analysis, competitive niche analysis, finance, business development, operational efficiencies, and brand evolution.
While all companies should have a strategic plan that connects to each individual’s role in the organization, companies should only invest time in a formal business plan when there is a specific demand for that business plan.
Such demand could come from potential investors, banking institutions, potential partners and potential acquirers.
Since the strategic plan provides the guidelines for the daily, quarterly, annual and three to the five-year direction of the company, much of the content in the strategic plan will also be of value for the business plan.
Jeff Nock understands that it is important to know your audience when writing a business plan. Before putting a lot of work in, ask the people who have requested the plan what they would like to receive.
In most cases, it is no longer necessary to write a 30-page business plan as it was many years ago.
In today’s world of bytes of information, it is important to be more concise. Often a 10 to 12-page plan will hit the mark. Highlight the following in one to two pages; Executive summary, company description, market analysis, competitive analysis, product/service description, marketing plan, sales plan, leadership overview, financial projections.
Write this section last. It summarizes, in one page, all the other sections of the plan. Make sure to emphasize the highlights as some readers will only read this section and the financials.
Describe your business model. What problem or opportunity is your company addressing? What is your value proposition? Who is your target market?
This section will show the reader that you thoroughly understand the industry you are planning to enter. Use data to show where the market has been and where it is going to be in the coming years.
The last thing a potential investor or partner wants to hear is that you think you have no competition. Every company has competition even if it is the status quo. Educate the reader on who the leaders are in the industry and why.
Now that you have described your competitors, describe in some detail your product or service and be specific about how you differentiate from the competition. Why are you better than the rest? If you aren’t, you won’t be able to compete against existing, entrenched companies.
Marketing is your “one to many” strategy for how to establish your brand and drive interest in your product or service. Describe how you will establish your brand in the market and how you will get potential customers to believe in your value proposition.
Sales are your “one to one” strategy for influencing potential customers to purchase your product or service. Describe how you will close prospects.
Often investors and partners go with a strong team of people even over a great idea for a product. Make sure to share who your leadership team is and why they are a great team. Jeff Nock understands a company’s culture can be a huge key to future success. Describe your company culture and why people want to work hard to make your company and themselves successful.
Share your revenue, expense and income forecast for the next year by month and for years two and three. Be pragmatic with these numbers.
You don’t want to be so conservative that the reader sees no potential in your company, but you don’t want to be so optimistic that you lose credibility with the reader.
Typically reviewers of business plans will cut revenue forecasts considerably.
When a business shares their business plan with an investor, vendor, client, or whomever they desire, they must be accountable for not only the successful outline of their initiatives but also their passion about the company.
The fervency of this passion is one of the most critical aspects of the business plan’s authenticity.
CEO, consultant and startup savant Jeff Nock has worked for years to improve the output and success of small businesses and established corporations. He advocates mentors for startup businesses and discusses the potential for the improvement they bring.
As CEO & Founder of Prescient Consulting, LLC, Jeff Nock understands the challenge of operating a business and maintaining responsibilities as a father at home. He shares with other business-centric parents what he believes to be the best methods of balancing work and family.
Both work-life balance and the traditional roles of parents at home have changed tremendously in the past few decades. Child-rearing isn’t delegated solely to mothers anymore, and an increasing number of mothers take on top roles in busy, demanding businesses. Some professionals choose to avoid having kids in order to put their careers first, but many more try juggling parenthood with steady work.
“It’s a challenge to designate enough time to both your family and work, but it’s not impossible,” says Jeff Nock. “While my kids will always come first, they also understand that I need to provide for them and that I enjoy my work. The key is good communication and scheduling. While the kids know I will be there for them, my business clients have to know they are a priority. Sometimes this leads to long days!”
Jeff Nock is CEO of Prescient Consulting, LLC and is compelled to work long hours to see his business thrive. However, as a father, he understands that at times a child’s sports game or graduation ceremony will take precedence over a business meeting.
“While business success is gratifying, our kids only grow up once and it happens so fast. I will do whatever it takes to coach or watch my kids in all of their activities while also making sure that our clients are happy. This can be accomplished by staying on top of the kids’ schedules and communicating with clients as to their deadlines and expectations,” says Jeff Nock. “In the end, you have to make sure the kids and clients know they matter.”
In the past, people have had to choose between their priorities, but today they can maintain family commitments as well as professional careers by relying on technology and new modes of communication to be present in multiple places at once. For instance, parents can spend needed time with their families while phoning in remotely through chat or video to important meetings when needed. Alternatively, if business trips take busy professionals out of town, they can use the same modes of communication to contact loved ones and spend quality time from afar.
As a CEO, Jeff Nock has come to the realization that a healthy work-life balance isn’t an end goal, but rather a balancing act that requires constant consideration of what’s most important on any given day.
“Sometimes you have to excuse yourself from work in order to be present for family events,” says Jeff Nock. “Other times you have to ask for forgiveness from your family if something at work is too pressing to put off until tomorrow.”
He concludes that positive communication is your ultimate ally in these circumstances and that there should always be an open dialogue between you and your work, and you and your family, so that both parties stay in the loop. This way, he says, you’ll seldom disappoint either.
Performing competitive analysis allows businesses of all levels the chance to observe competitors’ movements and gauge the effectiveness of their own strategies. Jeff Nock of Prescient Consulting, LLC shares his perspective on the usefulness of competitive analysis below.
Thorough market analysis is a necessary component of any successful business strategy. Success depends on how well a business sells its product or service, and comprehension of the market and potential competitors will inevitably factor into sales plans. Understanding what one company gets right and how another business fails can be interpreted and applied to improve any business strategy. In that way, companies can evolve and keep up with a changing market by using competitors’ results to enhance their own efforts.
“If you’ve developed a business plan in the past, then you’ve already conducted thorough research on your niche market,” says Jeff Nock, CEO & Founder of Prescient Consulting, LLC. “It’s just as important to explore the competitors within your niche and track their success or failures. This will allow you to anticipate shifts in the market and respond appropriately, among other useful benefits.”
A competitive analysis must include more than a subscription to competitors’ email lists and keeping an eye on their social media accounts. While these are very useful tactics, quality competitive analysis will include an all-encompassing strategy to monitor your competitors throughout various channels on an ongoing basis. Whether businesses choose to follow only a few of their main competitors or else study as many companies as they can is ultimately a strategy choice, which is likely factored by available manpower and resources.
However, Jeff Nock reminds businesses that the competitive analysis is not something to skimp on or dedicate only a small fraction of time to. Especially not with all the help available to businesses today.
“There are plenty of resources available online to help businesses monitor and track what a competitor is doing,” says Jeff Nock. “Subscribing to all competitor channels and online domains is easy. Companies can also use tools like those offered by Google to get detailed and accurate reports of competitors’ strengths and weaknesses in real time.”
Google is the world’s leading online index of professional services and they offer a range of complex tools (many free of charge) to help businesses keep a fresh and precise depiction of their markets. Google AdWords Keyword Planner informs businesses which keywords and phrases are trending online, how often they appear on competitor sites, and what their current bidding price is. Google Trends and My Business help companies link up their efforts with the successful trends sweeping a market at any given moment. Google Analytics, meanwhile, delivers a well-rounded snapshot of how users find and interact with a given website, allowing them to make alterations and test their success or failure.
“Competitive analysis will never fail you,” says Jeff Nock. “It’s a cheat sheet to your niche market that can empower your business and ensure strength and longevity over the competition. Refusing to conduct thorough market or competitor research will only hinder business potential.”
Jeff Nock is the CEO and Founder of Prescient Consulting, LLC, which he has used to help startups, established companies, and non-profit organizations push their limits of success. Often, this means helping businesses understand positive strategic planning and building a stronger foundation to work from.
Jeff Nock * Prescient Consulting, LLC
Many businesses consider strategic planning a useful strategy for large, evolving corporations without understanding how it can help set all businesses up for success down the road. On the opposite end are businesses that consider strategic planning an essential component but don’t understand how to develop a truly useful plan. This is where Jeff Nock of Prescient Consulting, LLC lends a hand to teach companies and organizations of all sizes the proper way to strategize for the future.
“In a good strategy plan, businesses will set top priorities, make wise investment decisions, and lay out the plans that will help expand their reach and potential,” says Jeff Nock. “Poor strategic planning will be vague and indirect without any real insight into the market or the business.”
Strategic planning will serve as a company’s blueprint and will help all facets stay on track to achieve predetermined objectives in an evolving marketplace. It will identify key areas of growth and establish both short and long-term goals. A decent strategy plan will specifically call out the milestones you intend to meet within the next year as well as those you hope to meet in 5 or 10 years.
“If your company is new and has, let’s say, a few thousand followers and a city-wide reach, your next move is to double your following and extend your product or service to the whole state,” says Jeff Nock. “To get there, you must identify your strengths, weaknesses, opportunities for expansion (near and far) and what threats stand in the way of reaching your goal.”
The Life of Jeff Nock
He mentions that a good strategic plan will identify some essential components, namely distilling who and what the company is. It will encompass the mission, values, and vision for an operation that will set the stage for the production. This will help businesses stay on track when there are setbacks, new opportunities, or wide fluctuations in the market. Here, companies should identify why the business exists in the first place and what the guiding principles are that hold the organization together.
For example, the Walt Disney Company doesn’t just want to be a source of good entertainment, they want to be the world’s leading source of entertainment and accomplish this by employing top creative innovators and artists while maintaining a family-centric focus.
After defining their mission, businesses must set up planned stages for achieving it with clear goals and milestones along the way to measure success. Strategic planning should have a sturdy foundation and core values, but flexible in terms of details. This will help prevent dead ends and upset over not sticking exactly to the plan as you grow.
“Good strategic planning will keep businesses on course to achieve early goals and will help them realize new ones when they encounter success,” says Jeff Nock. “It will serve as a road map, show bible, reference guide, and an important reminder to not lose sight of the original plan that made the whole business possible in the first place.”
Jeff Nock has spent years demonstrating key leadership qualities in a range of positions, improving both small-scale businesses and corporation-style establishments. Here, he shares insight on what makes a good leader and how these characteristics promote growth and stability.
Jeff Nock, the CEO & Founder of Prescient Consulting, LLC, understands good leadership. His business helps early-stage and mid-cap companies grow and ultimately achieve their goals by offering a range of services, notably business planning, and software application development. He teaches companies how a positive leader will affect the entire business from the top-down, strengthening their production and encouraging healthy growth with time.
“Without good leadership, the culture falls apart and the business can’t scale from a start-up to a sustainable, growth-oriented company,” says Jeff Nock.
The first quality of a great leader he mentions is integrity, which he tells us sets the stage for the entire process. Integrity in business may mean unwavering decision making or the ability to put safety and quality before all else. Having a leader who employees can rely on to make solid, informed decisions without compromising the original intention of the business is essential.
“Every leader should display integrity,” says Jeff Nock, “but they also need to be able to communicate effectively with their team to gain buy-in for the plan and execute the plan.”
It’s the role of leaders to motivate their team and teach them to take charge of their roles as well as listen and accept feedback while being able to give their own. All of this requires that they exercise great communication skills as bad communication will likely lead to negative outcomes including employee turnover and poor operational results. A great leader will know what words to use and the tone of voice that’s most appropriate for the situation, but they will also be able to listen just as effectively (as listening is an integral part of positive communication anywhere).
Jeff Nock Thoughts on Leadership
In order for a leader to be prepared to make the appropriate decisions, they must display a certain decisiveness. They must prove they’re empowered to make decisions and are willing to take risks, understanding that they will hold themselves accountable for end results. A leader who falters on decision making or who is too timid about executive decisions will hinder progress across the board. They should accept opinions or counsel and be open to debate but also be prepared to make the tough call when the time comes.
“A great leader will also empower their team,” says Jeff Nock, “instead of creating fear, doubt, or animosity.”
Many people in leadership roles don’t spend time strengthening their employees (and ultimately the whole business) by empowering their choices and actions. However, a great leader will constantly encourage their team to make decisions that are in the best interest of the company and customers.
“And lastly, and maybe most importantly, a great leader must be patient,” says Jeff Nock. “All the other qualities will certainly make for a good leader in the moment, but it’s patience that ensures they continue being a good leader for years to come.”